Agenda item

Corporate Plan 2018-2023 - Benefits Maps, Performance Indicator

Late item for the agenda. To consider the attached report (FPM-014-2018/19).

Minutes:

The Head of Transformation, D Bailey presented a report regarding the Corporate Plan 2018-2023 – Benefits Maps, Performance Indicator Set and Targets following a request from this Cabinet Committee for further discussions between Joint Cabinet and Management Board.

 

The Head of Transformation advised that the new Corporate Plan ran from 2018/19 to 2022/23, which laid out the journey that the Council would take to transform the organisation to be ‘Ready for the future’. The plan linked the key external drivers influencing Council services, with a set of corporate aims and objectives, grouped under three corporate ambitions. The success of the new Corporate Plan would be assessed through the achievement of a set of benefits, focussed on what the Council achieved for customers. These benefits in turn were evidenced through a set of performance indicators, with each indicator having a target and red and/or amber tolerance thresholds. The Corporate Specification for each year detailed how the Corporate Plan was being delivered through operational objectives and linked to annual business plans, projects and programmes from the Transformation Programme.

 

Resolved:

 

(1)        That the Corporate Plan benefits maps and performance indicator set be agreed; and

 

(2)        That the proposed targets and tolerance thresholds for the performance indicator set be agreed.

 

Reasons for Decisions:

 

The Council had ambitious plans for the future and a clear corporate plan was essential. The Corporate Plan sets out a clear and cohesive view from strategic drivers, through aims and objectives, to benefits which measure real improvements for customers. This plan would enable the Council to focus on what was most important to our stakeholders – what ‘good’ looks like. The Corporate Plan includes a set of benefits maps which show how the success of the plan would be measured, and collectively indicate how well the Council was delivering the benefits to our customers. These arrangements demonstrate how the Council secures the management of change and continuous improvement, having regard for economy, efficiency and effectiveness. A set of performance indicators and benefits measures were agreed each year, with targets.

 

The Corporate Plan 2018-2023 was adopted by Council in December 2017. It was agreed that the four Select Committees (Communities, Governance, Neighbourhoods and Resources) be consulted on the draft benefits maps and performance indicator set. This consultation ensured that the benefits maps had both the style and the content which the Select Committees found most useful in undertaking their scrutiny of Council performance. The Head of Transformation advised that the final benefits maps and performance indicator set profiles were to be agreed by the Finance and Performance Management Cabinet Committee, in consultation with the Head of Transformation.

 

Other Options Considered and Rejected:

 

The Committee could, in consultation with the Head of Transformation, agree that specific components of the proposed performance indicator set, targets and/or benefits maps be further reviewed, amended or removed, or new components be considered and included (Report to Cabinet, 7 December 2017).

 

The Committee could ask for specific components of the Corporate Plan be further reviewed, amended or removed, or new components be considered and included, as authorised by the Leader of the Council in consultation with the Chief Executive (Report to Council, 21 December 2017).

 

Supporting documents: